Privacy Policy – 5Gringos Casino
At 5Gringos Casino ("we", "our", or "us"), protecting your privacy is important. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or interact with 5Gringos casino online.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the site.
1. What Data We Collect
We collect certain types of data to operate our website effectively and improve user experience.
1.1 Personal Data You Provide
You may voluntarily provide information when you:
- Register an account
- Contact customer support
- Subscribe to newsletters or promotions
This may include:
- Identity Data: Name or username
- Contact Data: Email address
- Profile Data: Login details, encrypted password, preferences
- Communication Data: Messages, feedback, or support requests
1.2 Automatically Collected Data
When you browse 5Gringos casino, we automatically collect:
- Technical Data: IP address, browser type, device, operating system
- Usage Data: Pages visited, session duration, referral URLs
- Cookie Data: Preferences and browsing behaviour
1.3 Aggregated Data
We may use anonymised or aggregated data for analytics and performance tracking. This data cannot identify you personally.
2. How We Collect Data
We collect data through:
- Direct interactions (forms, email, support chat)
- Automated technologies (cookies, analytics tools)
- Trusted third parties such as analytics or affiliate platforms
Details about cookies are explained in our 5Gringos Cookies Policy.
3. How We Use Your Data
We process your data only for legitimate purposes, including:
| Purpose | Data Type | Legal Basis |
|---|---|---|
| Account management | Identity, Contact, Profile | Legitimate interest |
| Customer support | Contact, Communication | Legitimate interest |
| Website improvement | Technical, Usage | Legitimate interest |
| Marketing communications | Contact, Marketing | Consent |
| Legal compliance | Relevant data | Legal obligation |
We do not use your data for unrelated purposes without notice.
4. How We Share Your Data
5Gringos does not sell or rent personal data.
Data may be shared only:
- With trusted service providers (hosting, analytics, marketing)
- With affiliate partners for referral tracking (non-personal data)
- When required by law or regulatory authorities
- In case of business transfer or acquisition (with user notice)
All partners must comply with GDPR or equivalent data protection standards.
5. Account Registration and Age Restrictions
5.1 User Accounts
Account registration is optional. You may request account deletion at any time by contacting support.
5.2 Children's Privacy
5Gringos Casino is intended for users aged 18+ (or legal gambling age in your jurisdiction). We do not knowingly collect data from minors. Any such data will be removed immediately.
6. Cookies and Tracking Technologies
We use cookies to:
- Maintain secure login sessions
- Analyse traffic and site usage
- Improve navigation and performance
- Display relevant promotions
You can manage cookies through your browser. Disabling cookies may affect certain features of 5Gringos access.
7. Your Data Protection Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Requests can be made via customer support. We aim to respond within 30 days.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymised.
9. Data Security
We apply appropriate security measures, including:
- SSL/TLS encryption
- Restricted internal access
- Secure password storage
- Regular system monitoring
While we take security seriously, no online system can guarantee absolute protection.
10. Third-Party Websites
The website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal data.
11. International Data Transfers
If data is transferred outside your country or the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses.
12. Changes to This Privacy Policy
We may update this 5Gringos Privacy Policy to reflect legal, technical, or operational changes. Updates will be published on this page with a revised date.
13. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact our support team. You also have the right to lodge a complaint with your local data protection authority.